Privacy Policy

This Privacy Policy explains how SkillLeap ("we", "us", or "our") collects, uses, stores, and protects personal information when you visit https://skillleap.pro, submit enquiries, register for programmes, or otherwise interact with our services.

We are committed to handling personal data responsibly and in line with applicable privacy laws. SkillLeap operates from 8 Cross Street, #17-05 Manulife Tower, Singapore 048424 and provides corporate training programmes for leadership, communication, and manager development.

If you have questions about this policy or wish to exercise your privacy rights, contact us at [email protected].

1. Information we collect

We may collect identification and contact details such as your name, email address, telephone number, job title, organisation, and mailing address when you complete forms, book consultations, or correspond with our team.

We also collect technical information automatically when you browse our website, including IP address, browser type, device identifiers, referring URLs, pages viewed, session duration, and approximate location derived from IP data.

Where you participate in training programmes, we may process enrolment details, session notes, feedback, attendance records, billing details, and communication history strictly for service delivery and administration.

We do not intentionally collect sensitive categories of data unless you voluntarily provide them and we have a lawful basis to process them for a clearly defined purpose.

2. How we use personal information

We use personal data to respond to enquiries, deliver contracted services, schedule sessions, improve programme quality, and maintain accurate client records.

We analyse aggregated website usage to understand which pages are helpful, fix navigation issues, and refine our content for professionals seeking practical guidance.

We may send service-related messages such as confirmations, reminders, policy updates, or responses to support requests. Marketing communications are sent only where permitted by law and your preferences.

We process data where necessary to comply with legal obligations, enforce our terms, prevent fraud, and protect the rights, safety, and property of clients, staff, and partners.

3. Legal bases for processing

Depending on your location, we rely on one or more lawful bases including consent, contractual necessity, legitimate interests in operating and improving our business, and compliance with legal duties.

When we rely on legitimate interests, we balance those interests against your rights and implement safeguards such as data minimisation and access controls.

You may withdraw consent at any time where processing is consent-based. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

4. Cookies and similar technologies

Our website uses cookies and local storage to enable core functionality, remember preferences, and—if you opt in—support privacy-conscious analytics. See our Cookie Policy for details and control options.

5. Sharing and disclosure

We do not sell personal information. We share data with trusted service providers who assist with hosting, email delivery, scheduling, payment processing, and security monitoring under written agreements requiring appropriate protection.

We may disclose information when required by law, court order, or governmental request, or when necessary to investigate misuse of our services or protect individuals from harm.

If our business undergoes a merger, acquisition, or restructuring, personal data may transfer to the successor entity subject to protections consistent with this policy.

6. International transfers

Your information may be processed in countries other than your own. Where required, we implement safeguards such as standard contractual clauses or equivalent measures to protect cross-border transfers.

7. Data retention

We retain personal information only as long as needed for the purposes described in this policy, including statutory limitation periods and legitimate business record-keeping requirements.

Enquiry records are typically retained for up to twenty-four months unless a commercial relationship continues. Contractual records may be kept longer to satisfy tax, audit, and dispute-resolution obligations.

8. Security measures

We apply administrative, technical, and organisational safeguards including access restrictions, encrypted connections, monitored infrastructure, and staff training on confidentiality.

No online transmission or storage system is completely secure. We encourage you to use strong passwords, protect device access, and notify us promptly if you suspect unauthorised activity related to your data.

9. Your rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing, as well as data portability and the right to lodge a complaint with a supervisory authority.

To submit a request, email [email protected] with sufficient detail for us to verify your identity and locate relevant records. We respond within the timeframe required by law.

10. Children

Our services are intended for adults. We do not knowingly collect personal information from children under sixteen without appropriate parental authority.

11. Third-party links

Our site may link to external resources. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies independently.

12. Changes to this policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Material updates will be posted on this page with a revised date.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 1 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 2 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 3 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 4 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 5 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 6 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 7 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 8 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 9 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 10 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 11 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 12 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 13 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 14 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 15 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.

We document processing activities related to corporate training programmes for leadership, communication, and manager development. and review retention schedules periodically. Operational team 16 maintains access logs, documents lawful bases, and ensures vendor contracts include confidentiality, breach notification, and deletion requirements aligned with client expectations.